Yes, we offer discovery sets for testing our fragrances, which you can find here:

- Men's

- Women's

- Unisex - You can find 10 ml bottles with the respective product.

Unfortunately, we do not have individual samples and do not offer them.

All information about payment options can be found here .

Unfortunately, cancellation after order receipt is not possible due to technical reasons. You are welcome to contact us to check this, although this is possible in very rare cases.

If you do not want the product, you have a 14-day cancellation period. Please pay attention to the return conditions, here .

Under certain circumstances such as product type or condition, it cannot be returned.

If you have entered your address incorrectly, we need to check the status of your order. Normally it is not possible to make changes to the order once it has been received. Please contact us and we will try to find a solution if possible. If the package has already been sent or we can no longer stop it, you will find information on how to proceed here .

For orders to Germany usually 2-5 working days.

For orders within the EU it can take between 3 to 8 working days.

The delivery time for your order was stated individually when ordering and in the confirmation. This applies to your order.

Please note that unfortunately we cannot deliver faster than stated.

All information about shipping can be found here .

Please check your email. There you will find the shipping confirmation and shipment tracking. If necessary, you can also find the shipment tracking in your customer account.

Parcels that are not picked up from the branch or where acceptance is refused will incur additional costs from DHL. These costs will be charged to you further. The amount of your order will be refunded minus these costs as soon as the package is back with us. Both cases do not constitute a valid revocation.

All information about returns can be found here .

Please pay attention to the return conditions that you accepted when ordering.

If you need further information, please feel free to contact us.

Please contact us. We will analyze all information about shipping and delivery. Based on this and your statement, we will, if necessary, initiate an investigation for you.

A late notification on your part may result in us or the shipping service provider not being able to process your case. In this case, processing time will be longer and no investigation may be possible.

Please note: A refund or subsequent delivery on our part is only possible if an investigation has been initiated and the case has been resolved in your favor.

Nein, alle unsere Düfte gibt es exklusiv nur in unserem L'ATELIERO Online Shop.